Privacy policy
Section 1 – What do we do with your data?
When you purchase something from our store, we collect the personal information you provide to us such as your name, address, and email address as part of the buying and selling process.
When you browse our store, we also automatically receive your computer’s Internet Protocol (IP) address, which provides us with information about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.
Section 2 – Consent
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for delivery, or return a purchase, you consent to our collecting and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your express consent or provide you with an opportunity to say no.
How do I withdraw my consent?
If, after you opt in, you change your mind, you may withdraw your consent for us to contact you, or for the continued collection, use, or disclosure of your information, at any time by contacting us at info@bygracerow.com
Section 3 – Disclosure
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
Section 4 – Shopify
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall.
Payment: If you choose a direct payment gateway to complete your purchase, Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your transaction, and then it is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council. For more insight, you may also want to read Shopify’s Terms of Service or Privacy Policy.
Section 5 – Third-party Services
In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways, have their own privacy policies regarding the information we are required to provide to them for your purchase-related transactions.
We recommend that you read their privacy policies so you can understand how your personal information will be handled by these providers.
Remember that certain providers may be located in—or have facilities located in—a different jurisdiction than either you or us. So if you proceed with a transaction involving a third-party service provider, your information may become subject to the laws of the jurisdiction(s) where that provider or its facilities are located.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links: When you click on links in our store, they may direct you away from our site. We are not responsible for the privacy practices of other websites and encourage you to read their privacy statements.
Section 6 – Security
To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not lost, misused, accessed, disclosed, altered, or destroyed.
When you provide us with your credit card information, it is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
Section 7 – Cookies
Like many websites, we use cookies. For more information about the cookies used by Shopify, please visit: https://www.shopify.com/legal/cookies
Cookies help us operate and improve our website and services (for example, remembering your preferences, analytics, and optimizing user experience). Third-party partners may also place cookies to personalize services, products, and advertisements.
Disabling cookies: Most browsers automatically accept cookies, but you can delete or block them in your settings. Please note that disabling cookies may affect some functionalities of our website.
Section 8 – Changes to this Privacy Policy
We reserve the right to modify this privacy policy at any time, so please review it regularly. Changes and clarifications will take effect immediately upon being posted on the website.
If our company is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
Section 9 – Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including providing products and services, complying with legal obligations, resolving disputes, and enforcing our agreements.
Order information is generally retained for accounting, tax, and legal purposes. When your personal information is no longer required, we will securely delete or anonymize it.
Section 10 – Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to improve functionality, analyze performance, and personalize your experience.
The cookies and tracking tools used on our website may include:
- Shopify Analytics – to understand how visitors use our store and improve our services.
- Google Analytics – to measure website traffic and user interactions.
- Advertising and marketing cookies – such as Meta/Facebook Pixel or similar tools used for advertising and remarketing purposes.
These technologies help us:
- Remember your preferences
- Understand website traffic and usage
- Improve website performance
- Deliver relevant advertisements
You may choose to disable cookies through your browser settings. However, disabling cookies may affect certain features and functionality of our website.
Section 11 – California Consumer Privacy Act (CCPA)
If you are a resident of California, you have specific rights under the California Consumer Privacy Act (CCPA) regarding your personal information.
These rights include:
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The right to know what personal information we collect about you
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The right to request deletion of your personal information
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The right to request access to the personal data we hold about you
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The right to request that we do not sell your personal information
To exercise any of these rights, you may contact us at: info@bygracerow.com
We will respond to your request within the timeframe required by applicable law.
Section 12 – Third-Party Data Processors
In order to operate our online store and provide services to customers, we work with trusted third-party service providers who process personal data on our behalf. These may include:
- Shopify Inc. – our e-commerce platform provider
- Payment processors and payment gateways – to securely process payments
- Shipping and logistics providers – to deliver orders
- Analytics providers (such as Google Analytics) – to analyze website performance
- Advertising platforms (such as Meta/Facebook or Google Ads) – to deliver marketing and advertising campaigns
These providers only process personal information as necessary to perform their services and are required to protect your data in accordance with applicable data protection laws.
Shop Name: Grace Row
Company Name: Vyrelo Market LLC
Email: info@bygracerow.com
Telephone Number: +1 213 772 0290
Business Address: 1603 Capitol Ave Ste 413 E172, Cheyenne, WY 82001, United States
Warehouse Address: 3rd Floor, No. 2 Freight Elevator, YTO Express Building, Building D, No. 409 Suxi Avenue, Jinhua City, Yiwu City, Zhejiang Province, China, 322000
Customer Service Hours:
Mon–Fri: 9:00 AM – 8:00 PM (EST)
Sat–Sun: 10:00 AM – 8:00 PM (EST)
We usually respond within 24 hours on business days.
